Lead Hill Garage Ltd are authorised and regulated for credit-broking activities by the Financial Conduct Authority (‘FCA’). We act as a credit broker and not a lender. Our FCA Firm Reference Number is 651063. For more information, please visit the FCA website at: www.fca.org.uk
We work alongside carefully selected, reputable lenders who have been tried and tested by ourselves since we started supplying motor vehicles in 2001.
We are on hand to discuss finance options and are able to provide quotations on request. We are able to offer both Hire Purchase (HP) and Personal Contract Purchase (PCP) and can impartially inform of the entailments of each. From this we can then work with you to tailor a finance package that suits your requirements – we strive to find the best solution for you.
Lead Hill Garage Ltd constantly follows guidance given from the FCA and adheres to best practices at all times. Amongst the latest guidance given by the FCA (July 2023), we can assure our customers that we are conscious that all of our customers are treated fairly and appropriately; treated on a personal, individual basis with a suitable level of forbearance and consideration; communicated with in an ethical manner and show clear understanding towards their circumstances; and, show support to our customers in the appropriate manner.
Through clear communications, we aim to provide customers with all of the information that they need to be able to make informed decisions and we also ensure that should the customers’ circumstances alter, that they are aware of all options available and the impacts associated with subsequent choices. Lead Hill Garage Ltd is not a lender. If an existing customer is experiencing difficulties in making payments, they should contact the finance provider in the first instance.
Initial Disclosure Document (IDD)
Information about us and the service we provide
Lead Hill Garage Ltd is authorised and regulated by the Financial Conduct Authority. Lead Hill Garage Ltd is a broker and not a lender. The Financial Conduct Authority (FCA) is the independent regulator of financial services and consumer credit firms.
Your Finance Options.
Lead Hill Garage Ltd can introduce you to a selected group of lenders who may be able to help you finance your vehicle. This group of lenders provides us with a range of products which may be suitable for your needs.
Lead Hill Garage Ltd are not Independent Financial Advisors and any introduction to a lender does not amount to independent financial advice. If at any point you do not wish us to continue to find a suitable lender for your needs, then please contact us.
- How we are paid.
We do not charge fees for our finance related services. We will receive payment from the finance lender for introducing you to them.
No fees or charges are payable to us from you for arranging vehicle finance, but a funder we are working with in an instance will pay us for introducing you to them. Different funders/brokers may pay us varying amounts but it will typically be based on a fixed percentage of the amount borrowed. This percentage may differ according to different factors, for example: the amount of credit; the age or type of vehicle; the type of finance product; or the funder’s assessment of the risk of lending. It must be placed on record that for your reassurance, we are not able to change the interest rate you pay in order to receive more commission from a particular broker or funder. Although rates and commissions may vary between our finance partners, our aim is always to secure finance from them which is appropriate to your circumstances. If we are successful in obtaining an offer of finance for you and you would like to know the amount (or likely amount) we would receive if you decided to go ahead with the agreement and how that amount has been calculated, please contact us.
- Authorised regulated Activity.
Regulated consumer activities are regulated by the Financial Conduct Authority. Our Financial Conduct Authority reference number: 651063. You can check our authorisation on the Consumer Credit Register by visiting the Financial Conduct Authorities website at www.fca.org.uk
- Confidentiality and Data Protection.
Lead Hill Garage Ltd along with our finance partners will store your information. Your information will only be disclosed to third parties in the normal course of arranging and administering any finance contract. Lead Hill Garage Ltd is committed to only storing required information only.
We or they may contact you by post, telephone or email to let you know of products, services and special offers that may be of interest to you. You have the right to ask for a copy of your information held by us in our records. You also have the right to expect the information to be accurate. In the event this is not the case you may require us to amend any inaccuracies in your information. If you wish to change amend or stop information being stored about you with Lead Hill Garage Ltd or any finance company to which we have introduced you to, then please advise us or them in writing.
- Credit Report Services.
If you feel a finance quotation put to you by Lead Hill Garage Ltd through one of our finance partners is indeed the most suitable method for you to purchase a vehicle, you then authorise Lead Hill Garage Ltd to pass on your personal details to the finance provider in question. We work with that finance provider to ensure that all information given is correct for the finance provider to make an informed decision. Your personal information is only given to us and the provider with your approval, and the number of lenders who are open to these details are kept to an absolute minimum. However, on some occasions it may be necessary to make multiple searches of your credit file before a suitable lender can be found. The lender(s) will make enquiries with Credit Reference Agencies to verify the information that you provide.
It is very important that accurate information is provided by you. In the event that Lead Hill Garage Ltd suspects potentially fraudulent information has been provided, then the lender(s) and or suitable fraud prevention agencies will be informed. This may also include law enforcement agencies. Organisations may also access and use your information to prevent fraud and money laundering.
- Complaint Handling.
Lead Hill Garage Ltd has strived to offer complete customer care since establishing in 1993. In the event that you feel the service(s) provided by Lead Hill Garage Ltd has not met with your expectations then you should address these concerns in writing to:
Mr Colin Teasdale
Lead Hill Garage Ltd
Lead Hill
Worksop
Nottinghamshire
S80 1LJ.